At Emergent Crown, it is our policy to provide our customers with the highest quality products and services, manufactured to the specified standards of quality and performance as laid down in our Quality Management System certified to ISO 9001:2015.

We are proud of the quality of all aspects of our business, from the initial response of our Customer Services Team and our experienced delivery and installation team to the products that our customers receive and use.

We are dedicated to achieving the highest degree of customer satisfaction throughout all aspects of the business. Our Quality Management System reflects, to existing and new customers, the competence of the company to manufacture products that fully and consistently meet the requirements of our customers, comply with defined requirements, and are fit for purpose.

To demonstrate to both customers and staff this commitment to quality, it is the policy of Emergent Crown Limited to achieve and maintain registration as a company of assessed quality capability under the requirements of ISO 9001:2015.

The only way to achieve and maintain this policy is for every employee, in whatever capacity, to perform his or her work to the highest standards at all times. The aim must be to get it right the first time and strive for continuous improvement.

All employees are aware of their responsibilities regarding the achievement of the required standard and are provided with the necessary information, facilities, equipment, training, and support to enable them to consistently achieve the required levels of competence and confidence in their daily tasks.

To ensure that this policy is fully understood, implemented, and maintained, all employees are made aware of this policy and informed of the requirements of the Quality Management System.  We are committed to meeting the requirements of and continually improving the effectiveness of our Quality Management System. This is a process of continual management review and identification of appropriate improvement initiatives to meet our quality objectives and support profitable sales growth.
So, as a rule, if it's to do with office furniture, we do it and do it exceptionally well, and it's quality is assured.
To download the Emergent Crown ISO9001 Certification, Please click here

To download the Emergent Crown Quality Policy Statement (Issue 8 - 04/01/2024) - Please click here

To view our Health and Safety Policy Statements, please click here